For our GSA clients: Multi-factor authentication for mass mods went into effect on July 21, 2018.
The new process: After entering the contract number and mass mod PIN on the Vendor Support Center website, users will be prompted to select their e-mail addresses from a list of those currently associated with the contract. A secondary PIN will be sent to the selected e-mail address. This secondary PIN must be used within 20 minutes in order to access the application.
If you have questions or need assistance, please call the Point Compliance Group office at 336.379.0442.